Customer service is at the heart of what we do

Our customers range from private individuals to large professional organisations, all of whom benefit from our friendly and professional low cost service. It's great to hear back from our customers and hear how a Companion stairlift or bathroom solution can transform lives.

Here are just some of the testimonials we have received from our satisfied customers

Older man and woman smiling at the camera

98.7% of our customers would recommend us

" Companion Stairlift met all our expectations in providing the most suitable lift for my wife. The 1100 lift is very user friendly and looks good too. "

Vijay Dhokia Dec 2024

" The home visit helpful and not pressurised. We were able to decide on the recommendations quickly and an installation date fixed for the following week. Most important, a slight hitch the the installation which occured the next day (the batteries discharged) was fixed later that day. Things go wrong but it is how they are dealt with that matters. "

Brian Carson Dec 2024

" Friendly, clear explanation of what to expect - no jargon! Speedy installation- no mess. "

Angela Harris Nov 2024

" The whole process from start to finish was professional, courteous and reassuring. Communication was excellent and the installation went smoothly by an excellent fitter. The stairlift fits perfectly, so happy with the outcome and now feel comfortable living in my own home again. Highly recommend "

Alison Towers Nov 2024

" Excellent service from start to finish. The sales person was superb in the knowledge of the stair lift to explaining in simple terms to my 90 year old mum. She was very impressed and turned down a cheaper option on the basis of the sales person Andrew. Once the order was placed we were informed of every step towards the installation, which was arranged for the next week. On the installation day we were informed of a two hour window when the stair lift would be delivered and installed. When the guy came he was very courteous and explained to my mum what would be happening and a rough time of when he would finish. When the work was complete he explained the controls and gave her a demonstration, he then asked her to have a go to make sure she knew how to work everything. He made sure everywhere was fully cleaned and he left everything spotless. "

June Hoy Aug 2024

" Stairlift surveyor was knowledgeable and personable - unlike others I consulted, no hard-sell. Comms about the order and installation were clear, and installation was easy and efficient. Cost and customer service considered, the best I found. "

Colin Herring May 2024

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We are proud to be endorsed by the UK's largest independent consumer organisation for our installation services

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We'd love to hear from you

Please send us your feedback on your recent experience with Companion.

Your comments matter to us.

Please contact us on:enquiries@companionstairlifts.co.uk

Stairlifts

Curved Stairlifts

0808 303 8537