Stairlift service, repairs and maintenance
Installing a stairlift in your home can help make life easier, but we also know how important it is to have peace of mind that your stairlift is well looked after. Extensive warranties are available, along with long-term service plans, so there is no need to worry about your stairlift staying in good working order as the years progress. Read our guide, which contains information for extra stairlift service and support, such as stair lift repairs and stair lift maintenance.
Stairlift service and support
Companion Stairlifts offers the highest quality products as well as first-class customer service. The equipment can be a lifeline for some people which means that it could be in constant use throughout the day. Once installed, it is worth taking the time to give your stairlift the appropriate maintenance and service to ensure it stays trouble-free and continues to provide you with the mobility support you need.
Local stairlift servicing and repairs near you
Looking for a stair lift service or repair near you? Our fully qualified stairlift engineers offer nationwide coverage across the UK. If your stairlift needs a service or repair, please contact us today. Our stairlift maintenance services will make sure your stairlift is in full working condition, helping you stay safe and independent at home.
Contents
- Stairlift maintenance
- Stairlift repairs
- Stairlift servicing
Stair lift maintenance
A stairlift can last for many years if it is well looked after and receives the proper care. While our friendly team of stair lift service and repair engineers are available to help fix any problems you may encounter, there are some things you can do at home to help ensure your equipment continues to run at its optimum performance.
Here are some tips to help keep your stairlift maintained and in top condition:
- Make sure there isn’t anything blocking the rails on your stairlift.
- Keep the rails as dust-free as you can by cleaning them with a dry cloth once a week. We also recommend using a hose attachment for a vacuum cleaner, which can get to those hard-to-reach places.
- If you are a pet owner, make sure the rails are kept clean of pet hair.
- Don’t let anyone play on the stairlift or with the controls.
- Don’t exceed the maximum weight limit of the stairlift.
- Make sure your straight stairlift or curved stairlift is serviced regularly.
For more information on how to look after your stairlift, read our stairlift aftercare guide.
If you experience any issues with your stairlift, please don’t hesitate to get in touch with our customer service team about our stairlift maintenance.
Stairlift repairs
With a new stairlift from Companion Stairlifts, there is no need to worry about stairlift repair costs. All stairlifts automatically come with a fully comprehensive 12-month warranty. Also, all parts and labour are included in the price of every stairlift so you can have peace of mind upon purchase.
You can also choose an extended warranty after the initial year of warranty ends, which can be a cost-effective way to minimise repair prices. Companion Stairlifts offers the Standard Service Plan and the Premium Service Plan. Call the team on our free phone number, 0800 251 1308, to discuss your options or to book an annual service.
Stairlift servicing
It is recommended that stairlifts be serviced every 12 months. If you have a reconditioned stairlift or an older model, then getting it serviced more frequently is recommended, especially if the equipment is used every day.
Our trained lift engineers have a multitude of experience in stairlift repairs and stairlift servicing, so they will be able to assist you and advise you in any way possible.
Stairlift service cost
After the initial 12-month warranty period, stairlift service costs depend on the plan you choose. The standard service plan starts from £270 per year and includes:
- Repair & replacement of all necessary component parts
- Call out service
- 24-hour stairlift service helpline
- Free annual service inspection
- Nationwide rapid response team of stairlift engineers
Our Premium service plan offers even more benefits.
Enquire about stairlift service options today
Our team is on hand 24 hours a day, 365 days a year. So, in the unlikely event that your stairlift develops a fault or breaks down, you can rest assured that the issue will be rectified promptly with our stairlift repair service. Call Companion Stairlifts on0808 304 9863 to discuss your options or to talk about booking in for an annual service.